PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
Collection and Use of Information
Personal Data. Meridian PC Solutions collects relevant Personal Data when you register and use our services or otherwise transact with Meridian PC Solutions, including name, phone number, mailing address, and email address. We use this information to communicate with you about our products and services or related topics, to provide technical support, to improve our products, and to provide the services you have requested, including administrative tasks such as billing and receiving payment.
Customer Data. Customers of Meridian PC Solutions may electronically submit data or information to Meridian PC Solutions products or services (“Customer Data”). Meridian PC Solutions uses Customer Data to provide you with the services you have requested, to prevent or resolve technical or service problems, and to provide technical support.
Products and Services Data. Meridian PC Solutions products and services collect product configuration, computer configuration, network statistics, and other product usage information (“Products and Services Data”). We use this information to provide certain product functions (such as reporting) as well as to provide technical support and to improve our products.
Other Data. Other non-personally identifying information that you volunteer (“Other Data”) (such as through surveys, polls, or feedback forms) will be used to improve our products and services. Meridian PC Solutions will not intentionally link this information to Personal Data, except to the degree necessary to contact you if you request it. If it is clear such information will be publicly posted (such as in blog comment submissions or testimonial submissions) you should not include Personal Data in your submission. We also display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at privacy.
Links to Other Websites. Our website and products may contain links to websites under the control of third parties. These websites have their own privacy policies which you should review prior to using such sites. Meridian PC Solutions is not responsible for such third party websites and provides links to them solely for your convenience.
Controlling your Information
Communication Preferences. Meridian PC Solutions may periodically send you promotional emails or newsletters. You may opt-out of these promotional emails or newsletters by following the unsubscribe instructions or link contained in all such emails we send, or by emailing support.
Meridian PC Solutions may also send service-related emails to inform you of product updates and operational notices. To opt-out of non-emergency service-related emails, use the Mailing Lists page in the password-protected area of our web site. Opting out of promotional or service-related emails will not affect any legal communications, emergency communications, customer service, technical support, or other transactional emails we may send.
Personal Data. The storage and processing of Personal Data by Meridian PC Solutions may be subject to mandatory legislation, such as the legislation based on EU Directive 95/46/EC which aims to prevent the violation of personal integrity in the processing of personal data (collectively, the “Personal Data Act”). For this purpose, you will always be considered the controller of your Personal Data, even if the processing is carried out by Meridian PC Solutions or any of its sub-contractors as part of our services. Meridian PC Solutions and any of its sub-contractors engaged for the storage and other processing are in such cases considered as your data processors (personal data assistants) and it is your sole responsibility to ensure that the processing of your Personal Data is in compliance with the Personal Data Act and other applicable legislation. A User should therefore contact the relevant data processor (usually being its employer) for questions with respect to the processing of its Personal Data. Nevertheless, a user’s Personal Data is not handled by Meridian PC Solutions in any different way than described herein.
Access and Choice. You may access or update your Personal Data associated with your Meridian PC Solutions services account using the password protected, administrative area of our web site, or by emailing us at email@example.com. Even upon updating or cancelling your account, we may retain Personal Data and other information in our backup or archival records.
Customer Data and Customer Encrypted Data. You may use the functions provided by our products and services to view, access, modify, and delete Customer Data and Customer Encrypted Data. Upon using such functions to delete such data, the data may be retained for a short period of time in case such deletion was accidental, and until all backup or archival copies are updated.
Retention. Meridian PC Solutions will retain Personal Data we collect from you as well as Personal Data we process on behalf of you for as long as needed to provide services to our Customers. We may also retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Third Parties. Under no circumstances will Meridian PC Solutions sell, rent, or trade any collected information to third parties for their promotional purposes. Meridian PC Solutions may share collected information, not including Customer Data and Customer Encrypted Data, with third parties that work on Meridian PC Solutions behalf (for example, to process credit card orders). Any such third parties that work on Meridian PC Solutions behalf are required to adhere to privacy policies no less protective than those of Meridian PC Solutions own privacy policies. These companies are authorized to use your personal data only as necessary to provide these services to us.
We are committed to safeguarding your Personal Data. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic, and managerial procedures meeting or exceeding industry standards and regulatory law.
Encryption and Security Technologies. Meridian PC Solutions employs the latest encryption and security technologies to help safeguard and monitor against unauthorized or malicious attacks. The highest levels of encryption are assured for both data at-rest and in-motion (see product details for specifications).
Meridian PC Solutions does not intentionally collect Personal Data from children under 18 years old. Children under 18 should not use our web site or services or disclose any Personal Data to Meridian PC Solutions. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.
Questions and Contact Information
Please direct any questions about this policy, disputes, or complaints to firstname.lastname@example.org or by postal mail to:
Meridian PC Solutions, LLC
1446 Pottstown Pike
West Chester, Pa 19380
Revisions to this Policy
The current policy is effective from May 1, 2017.