The ABC's of Mobile Device Management

 

A is for Android, fragmentation is scary

Hundreds of models, multiple carriers, OSs from Gingerbread to Jelly Bean – Android fragmentation is scary for IT, but it’s far from a problem with Mobile Device Management (MDM). If you can control the minimum OS, turn off feature security holes, and force email encryption, Android can go from scary to OK to carry.

 

B is for BYOD, you can't control what they carry

Bring Your Own Device is simple in concept, but for IT the concept is suspect. People want to carry their own devices, actually over 350 million in the next few years. With Mobile Device Management, concerns about security fade away while all the benefits stay in play.

 

C is the Cloud, used for every device

Cloud gives you instant-on, launch day updates, lower total cost of ownership, and elastic scalability. It’s time to think literally out of the box.

 

D is for Documents, securely shared

Sharing documents on mobile devices is simple; securely sharing documents becomes a bit trickier. Consumer apps like Dropbox have their place, but not in business. You need a document management solution that ensures corporate information is protected, while providing employees a simple way to access up-to-date documents anytime, anywhere from their mobile devices.

 

E is for Enrollment, we make simple and fast

IT knows the benefits of leveraging Mobile Device Management; end users not so much. We guarantee, though, if you make MDM enrollment simple – we mean one click simple – users will enroll devices gladly to gain access to network resource

 

F is for Free, to your employees

 

G is for Getting your email and Wi-Fi

Mobility should simplify life, not make it harder. Employees don’t want to think about connecting to resources, they simply want to be connected. With Mobile Device Management you can configure devices to securely access the resources they need when they need them.

 

iOS is the Apple of many an eye

The iOS mobile platform comes with some of the best security features or the enterprise, with its native encryption, strong MDM APIs, and curated app store. However, for further control like over-the-air configuration, security policy management, and sharing apps and docs, Mobile Device Management is the only answer.

 

Jailbroken devices can be an IT headache

Despite the wonderful out-of-the-box features of Apple iOS, some users look for more control by Jailbreaking or
hacking the OS. Flexibility comes with a price though, and that price is malware. Detect and block these security thieves
with Mobile Device Management.

 

K is for Knowing each mobile expense

As connectivity gets faster, employees will begin to stream more content. That’s perfect if they are on their own data plan, but less than perfect if the company is footing the bill. And let’s not even begin to talk about the tall tallies from roaming. Stay on top of expenses and create policies within your MDM solution to control data usage heading for the stratosphere.

 

Locate your devices, don't drive IT crazy

The smaller devices get, the easier they get lost. All hope is not lost though, nor does it mean IT has to spend all day playing Sherlock Holmes trying to track devices down. With Mobile Device Management, employees can start the hunt from their own self-service portal, complete with integrated maps that will show with pinpoint accuracy where the device resides.

 

Mobile Device Management is surely a must

While there are native applications that can do the basics of Mobile Device Management, only a true MDM solution will make IT’s life easier. Over-the-Air configuration, full and selective wipe, app management, secure document sharing,
and safeguards for privacy of employee data are the hallmarks of true MDM.

 

New OS "improvements" you can't always trust

It seems like every day there’s a new OS update for the popular mobile platforms. While users might be infatuated with all the new bells and whistles, IT knows the havoc these wreak behind the scenes. Mobile Device Management lets you block devices that fall out of the corporate standard and allows for real-time communication to tell employees it’s time to roll back.

 

Over the air is the way to configure

Mobile devices freed communications to an anytime, anywhere activity, so why should management of the devices be any different? If employees have to bring a device to IT for enrollment or configuration, you’re doing something wrong. True MDM works wherever IT and end users need it to.

 

Privacy issues keep getting bigger

Even before the proliferation of Bring Your Own Device, employees have always had apprehension over IT playing the role of Big Brother. With Mobile Device Management corporate security professionals can create policies to restrict what IT does and does not see.

 

Q is for quickness

On-premises is so 90s. Why spend weeks or even months deploying an on-premises Mobile Device Management solution, when cloud offers the same security and control without the added costs and complexities of deploying hardware and software, and dedicating additional resources to support the solution on an ongoing basis?

 

R is for RIM, Blackberry is down but not out

BlackBerry has taken a lot of lumps recently, but there’s no denying the devotion to BlackBerry for the original killer app: email. Still, time marches on and people want options. If you find yourself with one foot in BlackBerry and the other in Android and iOS, only Mobile Device Management can manage all three from one console.

 

S is for Self-Service, teach employees

IT shouldn’t have to handle every mobile issue, and with Mobile Device Management they don’t have to. Simple functions like resetting passwords, finding out where the device might have been left behind (usually at home) and checking data
usage can all be handled through Mobile Device Management self-service portals.

 

T is for Time

Not only can you be up and running with cloud-based Mobile Device Management in mere minutes, the time savings continue once the solution is in place. Over-the air enrollment and management, doc distribution and app control save countless hours in productivity for end-users and give IT time to focus on higher value activities for the organization.

 

Understand your employees and the devices they own

You can’t protect what you don’t know about. Smartphones and tablets make connecting to your email servers a snap for end users without any IT intervention. Ask yourself how many devices are connected to your corporate systems and then check. Chances are the number will be much higher than expected. With MDM, you know who is connected where - always.

 

W is for Wiping, corporate data or all data

People love their phones, but it’s generally not the hardware that sets our hearts aflutter – it’s the personal experience of apps, photos or your child’s voice as your ringtone. No one wants these precious assets compromised. With the right MDM solution personal and corporate never cross streams, and when someone leaves the company you can wipe their corporate data with no loss to their true device value.

 

X is for X-Ray, and other apps that enthrall

Medicine, education, retail, finance…and countless other industries have transformed the concept of apps from time-wasters to time-enablers. Then there are other apps which have no place in a corporation. With MDM you can control the apps that make it to the device and the ones that should be left in the app store for after work.

 

Y is for Youth, they expect to be mobile

Gen Y and Millennials are flooding the work force and these digital natives live and die by their mobile devices. You don’t want to tell this next generation of best and brightest workers they are constrained to the old ways of business and communicating. Say yes to the devices they know best and reap the rewards.

 

Z is for Zeal, we like happy voices

End users and IT rejoice when mobility works seamlessly and is easy to manage. Mobile Device Management will evolve over the next few years, but it certainly won’t go away. Start making your life and the the lives of those you support easier now – start using MDM.